Have Questions? Call or text us at (972) 921-7309 or email contact@steelrootsstorage.com

Tenant Protection

Steel Roots Storage Helps You Stay Safe

  • No, but we strongly recommend Tenant Protection. All of our storage spaces require Tenant Protection, but if you already pay for renters or homeowners insurance your unit may be covered. 
  • Check with your insurance provider and if self-storage is included as part of your plan coverage, email us a copy of your declaration page to contact@steelrootsstorage.com and we will honor the policy you already have in place.  
  • If your insurance provider does not cover your storage unit, we can provide coverage for you at $12/month which provides $2,000 in coverage.
  • If “Self-Insured” is selected during the rental process, customers must provide us their declaration page within 14 days from the date of rental. Otherwise, accounts will be auto-enrolled in the based plan.

To avoid the $200 deductible, be sure to use a disc lock.

  • $2,000 in coverage is $12/month
  • $3,000 in coverage is $15/month
  • $5,000 in coverage is $20/month
  • $10,000 in coverage is $33/month
  • $15,000 in coverage is $42/month
  • Burglary/Vandalism
  • Lightning
  • Hail Damage
  • Water Damage (excluding flood)
  • Fire 
  • Smoke
  • Explosion
  • Moth, Insect, Rodent or Vermin Damage (covered up to $500)
  • Building Collapse
  1. If the claim involves any type of crime, make sure you file a police report first.
  2. Take photos of any damage to your items and/or the storage unit. Please take photos of the source of damage, if possible. Do not throw anything away until you speak with a claims specialist.
  3. Click here to file your claim and supporting documentation online 24/7. For assistance, please call (833) 682-8879 (Monday-Friday, 8am-5pm MT)